Privacy Policy for iStone technology
1. Introduction
Welcome to iStone technology. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, use our services (including buying/selling second-hand graphics cards), or interact with us. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information You Provide
- Registration/Account Creation: name, email, phone number, address, etc.
- Transactions: payment details, shipping/billing addresses, order details.
- User-Generated Content: listings, reviews, messages, photos, metadata.
- Communications: any information shared through support or email.
b. Automatically Collected Information
- Device & Usage Data: IP, browser, OS, pages visited, interactions, etc.
- Cookies & Tracking Technologies: used to enhance experience and analytics.
3. How We Use Your Information
- To provide services and complete transactions.
- To send communications (e.g., confirmations, updates, marketing with consent).
- To improve website functionality and user experience.
- To comply with legal requirements and prevent fraud.
4. Sharing & Disclosure of Information
- With service providers (e.g., PayPal, logistics partners).
- For legal reasons or to protect our rights/safety.
- With your explicit consent.
5. Data Storage & Security
- Information is retained only as long as necessary (e.g., 7 years for tax).
- We use encryption, firewalls, and access control to protect data.
6. Cookies & Similar Technologies
- Essential Cookies: for core site features (e.g., login, cart).
- Analytical Cookies: for usage trends and site improvement.
- Marketing Cookies: for personalized ads and remarketing.
You can disable cookies in your browser settings, but this may affect website functionality.
7. User Rights
- Access and correct your data.
- Request account/data deletion.
- Withdraw marketing consent.
- Request data portability (where applicable).
To exercise these rights, contact us at svc@istone.ltd.
8. International Data Transfers
If you are located outside our region, your data may be transferred to and processed in other countries in compliance with applicable laws (e.g., GDPR, SCCs).
9. Children’s Privacy
Our site is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
10. Policy Updates
We may update this Privacy Policy periodically. The revised version will be posted with an updated “Effective Date.” Please review it regularly.
11. Contact Us
If you have any questions or concerns, contact us at:
- iStone technology
- Email: svc@istone.ltd
- Unit D18, 3/F, Wong King Industrial Building, No.2-4 Tai Yau Street, San Po Kong, Kowloon, Hong Kong
Effective Date: July 26, 2025